USHL Continues to Help Clients During This Difficult Time
As an essential business, US Health and Life (USHL) is committed to serving our clients during this challenging time, even with Michigan’s governor issuing a Stay Home, Stay Safe directive on Monday, March 23. We have moved our associates to remote operations for their safety and well-being while maintaining our full operations as part of our business continuity plans. We continue to pay claims and perform call center operations and work on billing and enrollment changes.
More details on our continuing operations during the COVID-19 are available to read here.
Important COVID-19 Changes 1/1/2022
Members
USHL will be processing all deductibles, copays, and cost-share. Prior authorization requirements, including diagnostic testing for COVID-19, will be subject to the plan documents. USHL is no longer waiving the out-of-pocket cost for members who receive inpatient treatment for COVID-19 at in-network and out-of-network facilities. Members with questions about their coverage and benefits should refer to the plan document for detail and contact customer service at 844-284-6750 with any questions.
Employers
The grace period for premium payments will revert back to 30 days. Late letters will still be sent to the agent and group on the 20th of every month. If the premium payment is not received by the end of the grace period, the group will be terminated.
Questions?
Please contact Sales Support to discuss your options as a self-funded customer at 844-828-5968 or through email
