Providers

Providing Secure Online Services

Helping You Stay Focused on Your Patients

We believe our job is to help you focus on people, not paperwork. Our efficient systems and portal allows you to get benefits information quickly and easily so you can create a more seamless patient experience.

If you’re a registered provider, use the links below to verify member benefits and get assistance with claim submissions. You can also utilize secure services 24/7 by logging into the USHL Provider Portal.

Provider Secure Online Services

First-time users must complete the USHL Provider Portal Access Application. Registered providers can also add authorized secure services users within the applicable section of the form.

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Verify Eligibility

USHL allows providers to verify member eligibility and access benefit and claim information 24/7 via either secure online services or fax recall, or during normal business hours by contacting customer service. Member information can only be accessed by treating physicians in order to ensure patient confidentiality.

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Claim Submission Process

USHL claims are processed by jointly-owned Automated Benefit Services, Inc. (ABS). Once the selected method of claim submission is implemented, the process is tested and verified.

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USHL Fax Recall

The USHL fax recall system can be accessed at 586-693-4424 (EGP fax recall 888-229-2210). Provider representatives will be required to supply a receiving fax number, provider Tax Identification Number and the member identification number.

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Provider Prior Authorization Request Form

When an issuer requires prior authorization of a health care service, use this form to request the authorization by mail or fax.

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New Partnership with eQHealth Solutions

We are pleased to announce a new partnership with eQHealth Solutions to provide utilization management services effective Jan. 1, 2020. More information will be made available soon.

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