Providing Secure Online Services
First-time users must complete the USHL Provider Portal Access Application. Registered providers can also add authorized secure services users within the applicable section of the form.
USHL allows providers to verify member eligibility and access benefit and claim information 24/7 via either secure online services or fax recall, or during normal business hours by contacting customer service. Member information can only be accessed by treating physicians in order to ensure patient confidentiality.
USHL claims are processed by jointly-owned Automated Benefit Services, Inc. (ABS). Once the selected method of claim submission is implemented, the process is tested and verified.
The USHL fax recall system can be accessed at 586-693-4424 (EGP fax recall 888-229-2210). Provider representatives will be required to supply a receiving fax number, provider Tax Identification Number and the member identification number.
When an issuer requires prior authorization of a health care service, use this form to request the authorization by mail or fax.
We are pleased to announce a new partnership with eQHealth Solutions to provide utilization management services effective Jan. 1, 2020. More information will be made available soon.